Support Engineer

nThis is a fully remote position. nnWork on things that matternAd Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to design and engineer government systems that connect Veterans with services, bring affordable health care to millions of people, and support important programs like Head Start. And as we work to make critical government services intuitive, accessible, and human-centered, were also changing how the government thinks about and uses technology. If you thrive on change, want to help close the gap between consumer expectations and government services, and can see the possibilities in ambiguity, then we want you here with us. nnWhat matters mostnAd Hoc operates according to our commitment to inclusivity, acceptance, accountability, and humility. We arent heroes. We believe in missions larger than our individual selves and leave our egos at the door, learn from our mistakes, and iterate in order to better serve the people in our country. We prioritize building teams that represent the diversity of the people our government serves. We love the challenge of government-size projects. We want to bring skills to federal agencies, help them better meet the needs of their users, and close the gap between consumer expectations and government. nnBuilt for a remote lifenAd Hoc is remote-first and remote-always. Weve designed our culture, communications, and tools to support a nationwide distributed team since the beginning. Being remote by design allows Ad Hoc to be thoughtful and intentional about creating diverse teams and supporting them with a work environment that fits their lives. With a generous PTO policy and Slack channels for every interest (from bird watching to space nerds to parenting) our culture embraces the things happening in your life. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, thats embraced. nWhat youll donnOur ideal DevOps Engineer will be an expert on implementing DevOps methodologies like Continuous Delivery, building tools and services to optimize the development feedback loop, and operating and configuring infrastructure as code to ensure we ship stable and performant services. Were looking for a driven and organized DevOps Engineer to help guide our teams in delivering the very best digital services for the public.nnAs an Ad Hoc DevOps Engineer, youll be:nnnShipping software that impacts the lives of millions of peoplennBuilding libraries, modules, and packages for other infrastructure engineers to integrate with their projectsnnCollaborating across teams to consolidate and simplify DevOps tools and services,nnDeveloping Continuous Integration/Continuous Delivery (CI/CD) processes to help deliver software of higher quality at greater speednnWorking closely with our government partners and app teams to ensure that we are shipping software that meets security, SLA, and performance requirementsnnSolving problems in ways that drive towards simplicity of architecture and operationsnnnnWhat we hope you’ll bringnnnFive or more years of experience in software design and development, architecture, operationsnnFive years of experience with tools such as Terraform or CloudFormationnnFive years of experience building optimized containersnnThree years of experience programming in a high level language such as Ruby or PythonnnExperience setting up CI/CD pipelinesnnExperience working with DockernnExperience collaborating with other teams, adopting their goals as your ownnnFamiliarity with static analysis tools and other CI tools used for security and compliancennSolid spelling, grammar, and communication skillsnnExperience with Amazon Web Services, in particular ECS/Fargate, CloudWatch, IAM, EC2, and S3nnUnderstanding of basic networking fundamentals: TCP/IP, UDP, routing, load balancing, SSHnnExperience with one or more different agile methodologies such as Scrum, XP, or SAFennA desire to expand your skills and gain experience with new tooling as needednnMust be legally authorized to work in the U.S now and in the future without sponsorshipnnnnnMore than that, our ideal candidate wants to contribute to work that is bigger than themselves, and wants to make a difference collaborating with their team. They care deeply about building better products, better relationships, and better trust in each interaction people have with their government. They believe in intuitive, easy-to-use government services. They collaborate well with designers, stakeholders, and other teams. They mentor and guide more junior engineers. Theyre human-centered.nnAnd if you dont check every box on the list? That doesnt mean you cant help us in our mission to deliver critical government services. Talk to us!nSome basic requirementsnnnAll work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.nnYou must be legally authorized to work in the U.S now and in the future without sponsorship.nnAs a government contractor, you may be required to obtain a public trust security clearance.nnSome of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.nnOur technical screening involves completing a homework assignment that is then graded blind to remove bias. We do not do tricky, unreliable whiteboarding tests. You can read more about our homework here.nnnnnLearn more about engineering at Ad Hoc.nBenefitsnnnCompany-subsidized Health, Dental, and Vision Insurancenn401K Plan with matchnnSelf-managed PTOnnContinuing Education/Annual Conference Attendance StipendnnnnnAd Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.nnIn support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we’ve outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility . The range of starting pay for this role is $113,900 – $149,040 and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.  nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, DevOps, Ruby, Senior, Junior, Engineer and Digital Nomad jobs that are similar:nn $70,000 $125,000/yearn
nn#Benefitsn 401(k)nn Distributed teamnn Vision insurancenn
nn#LocationnSeattle, Washington, United States

Tagged as: Amazon Web Services, Designer, DevOps Engineer, diversity, Infrastructure Engineer, learning, Python, Recruiter, Support Engineer