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Overview

Youre looking for an environment, team, and role where youll thrive and do the best work of your career. Thats why, as a Senior Product Designer II on our Records team at HubSpot:

  • Youll have a seat at the table from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
  • Youll co-own a significant part of the product with your partners and youll all have the autonomy you need to drive its strategy and vision.
  • Youll never have to guess about how to get promoted. We support you with clear expectations and career paths.
  • Youll be able to work where and how you work best: at home, the office, or any mix of both.

About your opportunity

The Customer Profile UI Product Group is focused on creating a complete picture of our customers customer across all of their systems. Our group builds beautiful, scalable ways for our customers to better understand their customers. The CRM Record is one of the most viewed pages on our platform; consolidating everything about a contact, company, deal, ticket and more, its the heart of many Hubspot users workflows. In this role youll work on driving reinvention of the Record, partnering across the organization and many levels to do so.


Heres what success in your role looks like
  • Craft a beautiful, scalable Records experience to meet the needs of millions of Hubspot users.
  • Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
  • Drive alignment, set goals, and drive understanding and motivation with your partners and team
  • Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs
  • Work autonomously and with customer experience in mind, using our Trellis design system for a fast, efficient process with fewer handoffs
  • Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences
  • Mentor other designers as you play an active role in growing HubSpots UX team and culture.

Youll love this role if you
  • Can focus on just the most important things rather than being stretched thin across everything.
  • Put customers at the center of everything you do.
  • Demonstrate experience in delivering successful, intuitive products with measurable customer and business impact.
  • Thrive when collaborating on strategy and vision with partners, leaders, and teams
  • Can balance scope, speed, and quality to reach outcomes.
  • Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels.
  • Have experience fostering team health, mission, and purpose.
  • Can confidently deliver clear, direct, and actionable feedbackand ask for it in return.
  • Share our HEART values and practice growth mindset.

About UX at HubSpot

Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. Were set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. Were investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. And we strive to deliver a B2B product thats just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!


Want to know more about product design at HubSpot?

One more thing you should know

Theres a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem standardand thats okay! We really value people who bring unique perspectives and add new knowledge to our team.

But you might not feel like you check all the boxes as you read this job post. We get it. And we feel these things ourselves, too. But we hope youll apply anyway because well take great care in working with you.

Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.


About HubSpot

HubSpot helps millions of organizations grow better, and wed love to grow better with you. Our business  builds the software and systems that power the worlds small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something youd like to be part of, wed love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

 


Cash compensation range: 161500-258400 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpots bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about whats included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isnt just about checking off the box for legal compliance. Its about living out our value of transparency with our employees, candidates, and community.


We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


At HubSpot, we value both flexibility and connection. Whether youre a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, youll also attend other in-person events such as HubSpots annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.


Germany Applicants: (m/f/d) link to HubSpots Career Diversity page here.

India Applicants: link to HubSpot Indias equal opportunity policy here.


About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work. If that sounds like something youd like to be part of, wed love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.


By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpots Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpots use of your personal information. 

Tagged as: asana, Customer Experience, Designer, diversity, Full-Time, marketing, Product Designer, Recruiter

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