Senior Full Stack Developer

nDuties and ResponsibilitiesnnnBe central point of contact for IT support to all employees  and own the IT support processesnnTroubleshoot hardware and software issues, responding quickly and efficiently to questions from employees locally and remotely.nnImplement new business tools, maintain and monitor the performance of existing tools, SaaS solutions and hardware (company laptops, network devices and printers), supporting day-to-day businessnnImplement and maintain established Kaia security baseline requirements on internal software, hardware and network infrastructure including user account management, security configuration, system reliability and availabilitynnInnovate on and improve current technology used by all employees, or team-specific, for day-to-day business operations to constantly improve efficiency, productivity and collaborationnnManage and update inventory of corporate devices.nnFacilitate processes of onboarding and offboarding employees from an IT perspective.nnSupport implementing technical security and operational requirements throughout the organisationnnnnnRequirementsnnn3-5 years of experience as an IT support specialist/Systems AdministratornnExcellent customer service and people skillsnnYou have deep technical and administrative knowledge of operating systems, (Windows and MacOS), VPN solutions, various SaaS Collaboration platforms (preferably Google Workspace), cloud management systems (JumpCloud, Okta), and business applications like Jira, Confluence, etc.nnExperience in setting up and maintaining an office network.nnExperience with troubleshooting and supporting conferencing equipment and conference systems nn* You find ways to automate your workflows as much as possible using existing and new tools and technologiesnn* Ownership mentality – You feel a strong sense of ownership over your work. You not only get it done well, but also look for ways to improve how we do things.nn* Collaborative mindset – Youll interact with team members from all different departments; youre excited to hear new ideas and work together to execute on creative solutions.nn* You possess strong analytical skills to investigate and resolve customer support ticketsnn* You are able to work with cutting edge technology and assimilate information rapidlynnnnn  nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Sales, Non Tech, Test, Finance, Senior, Engineer, Backend, Cloud, Developer, Analyst, Digital Nomad, Mobile, Software, Python, Junior, SaaS, Video, Java, Marketing, Accounting, Director, Salesforce, Legal, Microsoft, Education and Medical jobs that are similar:nn $70,000 $115,000/yearn nn#LocationnNew York City, New York, United States

Tagged as: Developer, Java, mobile, Python, Salesforce, Systems Administrator