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nNice to meet you, were Vesta Healthcare.nnVesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers. Caregivers are one of the largest, most untapped resources in the healthcare delivery system and are the unsung heroes of their care recipients. Yet despite their vital role, they are largely unsupported and invisible to the healthcare ecosystem.nnAt Vesta Healthcare, we enable people with personal assistance to thrive at home, in their community by assuring the people they rely on, their caregivers, have the resources, data, and support they need.  We achieve this through a combination of analytics, technology, services, and deep healthcare expertise. Our analytics help identify and target the right people and populations. Our technology creates real-time connectivity and actionable data out of observations. Our services connect to real people who can help when needs arise, and our healthcare expertise helps us understand how we create value for both payers and providers.nnOur program monitors in real-time, identifying issues before they become health events, and helping connect those in need with those who can help via technologies such as video, chat, and telephone. Our technology platform includes home-based mobile applications, a clinical dashboard, and data analytics on data not previously available to health professionals. We are disrupting a $109 billion industry and have recently closed our latest funding round with a blue-chip list of investors.nnWere looking to add to our team of experts who care deeply about our mission.  nnOur team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We’re inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)nnThe ideal teammate would bennAn individual whos passionate about people, data, and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with and educating older adults, simplifying more complex concepts into simple takeaways, and striving to achieve growth-oriented targets. They are proactive problem-solvers, motivated to seek out trends, and like to collaborate cross-functionally to achieve shared goals. nnThe ideal teammate would be able to:nnnServe as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finishnnManage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare programnnCoordinate with members, caregivers, and family to ensure program consent and acceptancennCollaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the programnnPartner with Program Engagement Coordinators and Operations Assistants in successfully transitioning newly onboarded members to the ongoing program experience nnDistill and share learnings from outreach and onboarding conversations with Client Success, Business Operations, and Product teams to facilitate continuous improvement on both program positioning and mobile/tablet application adoptionnnSuccessfully manage responsibilities with consistent performance on call volume, acceptance, and conversion, targetsnnTrack all activities through compliance with engagement milestones nnFunction within the timeframes of a fast-paced startup in the healthcare environmentnnPerforms other duties as required or assignednnnnnWould you describe yourself as someone who has:nnnFluency in Spanish and English (required)         nn2-3 years of Inside Sales, call center, sales/Business Development, telephonic outreach, recruiting, or other similar experience (required)nnComfortable being on the phone throughout the day (required)nn1-3 years experience working in customer service (preferred)nnA Bachelor’s degree or equivalent work experience nnThe ability to understand and articulate the benefits of our program nnThe ability to exercise judgement independently and voice noticeable issues or trendsnnStrong verbal and written communication skills; is able to communicate professionally with patients and customersnnStrong problem solving skills; able to identify problems and escalate when appropriatennExcellent organizational skills and ability to multitasknnPassion about healthcare and affecting change in the current healthcare environmentnnA strong proficiency in computer software navigationnnAbility to perform duties as assigned or requestednnComfort in a dynamic and always evolving startup environmentnnnnnnnnnIn addition to amazing teammates, we also offer:nnnHealth, dental, and vision insurance with a choice of many different plans/costs partially subsidized by usnnThree weeks paid vacationnn10 sick/personal daysnn~10 paid holidaysnnone time reimbursement to set up your home officennmonthly reimbursement for internet or other home office expensesnnmonthly gym reimbursement to be used for gyms, online classes, etcnnBasic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by usnnVoluntary benefits such as Pet, Home and Auto, Legal Insurance plus morennPre-tax Flex Spending/Dependent Care/Transit accountsnnn401k with a matchnnPay range is $50K annually plus commission.nnnnnnWe look forward to speaking to you!nnVesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Video, API, Travel, Senior, Engineer, Backend, Analyst, iOS, Developer, Finance, Mobile, Android, Digital Nomad, Education, Salesforce, Legal, Sales, SaaS, Growth, Ads, Software, Test, Medical, Accounting, Director, Marketing, Junior, Ecommerce, Shopify, Microsoft, Cloud, Python, DevOps, Assembly, HR, Excel, Amazon and Java jobs that are similar:nn $70,000 $117,500/yearn
nn#Benefitsn 💰 401knn🤓 Vision insurancenn
nn#LocationnBoston, Massachusetts, United States

Tagged as: Developer, Java, mobile, Product Owner, Python, Salesforce

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