Principal Product Designer, AI
795Bookmark Details
Overview
The AI team at HubSpot designs an AI system that enhances all aspects of our customers business; amplifying efficiency, scaling teams and uncovering hard-to-see insights. Our AI Copilot allows for conversational engagement with the CRM, nascent Breeze AI agents are beginning to take on low-value work freeing customers to focus on strategic work, and our AI intelligence layer helps them understand their business better. This playlist shows the depth of our early investments and hints at the work to come.
Heres what success in your role looks like
- Having deep domain knowledge across all product areas
- Being considered a master in uncovering new unmet user needs across the product
- Using knowledge of root causes to investigate new problem spaces that span multiple groups
- Having deep data analysis skills and a knack for improving our data collection systems
- Helping team members engage more deeply with data
- Modeling ways to gracefully shift gears as new information becomes available
Youll love this role if you
- Model thinking like an owner in terms of how team should spend time & resources
- Enjoy tracking multiple high complexity projects and helping create visibility in these areas
- Are known for your communication artifact quality (decks, memos, etc)
- Model best practices for knowledge sharing, collaboration and facilitation
- Have a knack for helping others embrace change across multiple groups
- Master the ability to appeal on both logical and emotional fronts when selling an agenda or vision
- Clarify shared expectations across groups in service if a larger mission
- Have the proven ability to break down resistance and anticipate pitfalls
- Are experienced in fostering team health, mission, and purpose
- Can confidently deliver clear, direct, and actionable feedbackand ask for it in return
- Share our HEART values and practice growth mindset
About UX at HubSpot
Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. Were set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. Were investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.
We involve our customers in every step of our development process. We strive to deliver a B2B product thats just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.
Want to know more about product design at HubSpot?
- The possibilities of and prioritizing usability alongside feature growth
- By the people, for the people: keeping your design system evergreen
- See all HubSpot UX blog posts
One more thing you should know
Theres a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem standardand thats okay! We really value people who bring unique perspectives and add new knowledge to our team.
You might not feel like you check all the boxes as you read this job post, but we hope youll apply anyway because well take great care in working with you.
Cash compensation range: 197900-316600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpots bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about whats included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isnt just about checking off the box for legal compliance. Its about living out our value of transparency with our employees, candidates, and community.
About You
Youre looking for an environment, team, and role where youll thrive and do the best work of your career. Thats why, as a Principal Product Designer at HubSpot:
- Youll have a seat at the table from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
- Youll co-own a significant part of the product with your partners and youll all have the autonomy you need to drive its strategy and vision.
- Youll never have to guess about how to get promoted. We support you with clear expectations and career paths.
- Youll be able to work where and how you work best: at home, the office, or any mix of both
About the product
The AI team at HubSpot designs tools that help our customers boost productivity, scale growth, and unlock actionable insights. Breeze Copilot assists customers with tasks, Breeze Agents automate customers work and Breeze Intelligence enriches customers data. Curious to learn more about these Breeze features? This playlist is a comprehensive guide to HubSpots AI engine and its powerful tools to drive unified growth in todays fast-paced world.
Heres what success in your role looks like
- Having deep domain knowledge across all product areas
- Being considered a master in uncovering new unmet user needs across the product
- Using knowledge of root causes to investigate new problem spaces that span multiple groups
- Having deep data analysis skills and a knack for improving our data collection systems
- Helping team members engage more deeply with data
- Modeling ways to gracefully shift gears as new information becomes available
Youll love this role if you
- Model thinking like an owner in terms of how team should spend time & resources
- Enjoy tracking multiple high complexity projects and helping create visibility in these areas
- Are known for your communication artifact quality (decks, memos, etc)
- Model best practices for knowledge sharing, collaboration and facilitation
- Have a knack for helping others embrace change across multiple groups
- Master the ability to appeal on both logical and emotional fronts when selling an agenda or vision
- Clarify shared expectations across groups in service if a larger mission
- Have the proven ability to break down resistance and anticipate pitfalls
- Are experienced in fostering team health, mission, and purpose
- Can confidently deliver clear, direct, and actionable feedbackand ask for it in return
- Share our HEART values and practice growth mindset
About UX at HubSpot
Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. Were set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. Were investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.
We involve our customers in every step of our development process. We strive to deliver a B2B product thats just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.
Want to know more about product design at HubSpot?
- The possibilities of and prioritizing usability alongside feature growth
- By the people, for the people: keeping your design system evergreen
- See all HubSpot UX blog posts
One more thing you should know
Theres a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem standardand thats okay! We really value people who bring unique perspectives and add new knowledge to our team.
You might not feel like you check all the boxes as you read this job post, but we hope youll apply anyway because well take great care in working with you.
Cash compensation range: 197900-316600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpots bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about whats included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isnt just about checking off the box for legal compliance. Its about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether youre a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, youll also attend other in-person events such as HubSpots annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) link to HubSpots Career Diversity page here.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work. If that sounds like something youd like to be part of, wed love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpots Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpots use of your personal information.
Share
Facebook
X
LinkedIn
Telegram
Tumblr
Whatsapp
VK
Mail