Engineering Manager Cloud Ops M3
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Locationnn While we are an all-remote company and hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week.nnPreferred locations:nnn* Remote, EST TimezonennnnWhy this job is excitingnnSource code is at the heart of Sourcegraph. We support multiple code hosts and retrieve, store, index, and serve source code – to end users, admins, and other internal services. Our latest addition to our product catalog, Cody, reimagines how code is written and supercharges our developer customers. Sourcegraph hosts the infrastructure for our customers to manage their source code (search, insights, own, etc.) and our brand new AI Code Assistant (Cody).nnThis role gives you the opportunity to solve complex, challenging, and highly technical problems for our customers, both internally and externally, help unleash the potential and productivity of our Engineering teams, and delight our customers with industry-leading quality software. nnThe Cloud Operation team primarily focuses on building a fully managed platform for using Sourcegraph, Sourcegraph Cloud, our SaaS offering. As a member of the Cloud Ops team, you will work closely with both external customers and internal stakeholders to meet their needs. You will:nnn* Develop inter-cloud connectivity solutions to support enterprise customers from highly regulated industries to use Sourcegraph Cloud.nn* Build a control plane to orchestrate a fleet of single-tenant Sourcegraph Cloud instances. nn* Expose complex infrastructure as API to support internal customers to iterate faster.nn* Dive into upstream dependencies (e.g., CDK for Terraform, Terraform providers for GCP) to debug and patch non-trivial problems.nn* Be an advocate for building reliable services and work with leadership to help product teams achieve operational excellence. nn* Participate in on-call rotation to uphold our contractual SLA commitments.nnnnn Within one month, you willnnn* Onboard onto the Sourcegraph architecture, tooling, and development workflow.nn* Build a solid understanding of the teams areas of ownership, technical challenges, and problems the team solves for our customers, and know how all of these align with the top-level company goals.nn* Actively participate in team meetings, sharing ideas and insights to contribute to the overall team goals.nn* Start contributing to the team goals and deliverables by shipping new features, debugging issues, and fixing bugs.nnnnn Within three months, you willnnn* Demonstrate a comprehensive understanding of the Cloud infrastructure, its underlying technologies, and its integration within the Sourcegraph ecosystem.nn* Lead initiatives contributing to team goals through both discovery and delivery phases, collaborating directly with product and design partners, other engineering teams, and non-technical stakeholders from different departments.nn* Contribute to the architectural design and implementation of new features or improvements, actively shaping the future direction of Cloud infrastructure based on customer needs.nn* Lead initiatives contributing to team goals on the roadmap by going through the entire product development lifecycle discovery, design, implementation, and delivery.nn* Participate in our on-call rotation.nnnnn Within six months, you willnnn* Be defining long-term technical vision and strategies for new product development, scaling existing services, and managing technical debt. These plans will consist of multiple smaller milestones, which you will deliver with the team iteratively.nn* Collaborate with the Engineering Manager on defining the teams growth strategy based on the long-term product vision, the technical vision, and the teams needs.nn* Seek feedback from customers and stakeholders to identify opportunities for further improvements or new features, actively iterating on the Cloud infrastructure to ensure it continues to meet our high bar.nnnnAbout younnYou bring a product mindset in balancing architectural flexibility and philosophy with meeting immediate customer demand. You are an experienced software engineer who looks to solve problems through writing code rather than one-off operations. You are passionate about user experience and self-service. You balance maintaining and designing high-impact systems with a pragmatic understanding of how to make appropriate tradeoffs (e.g., cut scope, low-tech vs. custom complex solutions) to ship quickly and iterate when necessary. nnQualifications:nnn* Proficiency in Go, or other strongly typed languages.nn* Knowledge in one of the public cloud platform providers (GCP, AWS, Azure)nn* Experience with Terraform (or similar IaC solutions) and Kubernetes to build tooling and automation.nn* Skilled at debugging distributed systems followed by designing and implementing solutions to those problems. This means you should know your way around various OS-level primitives, e.g., network, CPU, and memory.nn* Ability to communicate clearly and empathetically, especially in writing and documentation.nn* Preferred time zone between UTC-8 and UTC+2nnnnnNice to haves:nnn* Built services and exposed them as API for external consumption (e.g., gRPC).nn* Comfortable implementing system-level software (e.g., custom transport protocol) if needed or has contributed to Kubernetes controllers/operators.nn* Published blog posts and/or tech talks about your work.nn* Experience working on small high-performing teams, preferably tech startups.nnnnLevelnn This job is an IC3. You can read more about our job leveling philosophy in our Handbook.nCompensationnn We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.nnTo determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure were always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The starting salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that these salary ranges may be adjusted in the future.nnThe target compensation for this role is $136,000 USD base.nnn* Zone 2: $136,000 USDnn* Zone 3: $102,000 USDnn* Zone 4: $68,000 USDnnnnnPlease speak with a recruiter for additional information regarding zone locations.nn In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.nInterview processnnBelow is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if were the right fit for you Interviewing is a two-way street, after all! nnWe expect the interview process to take 5.5 hours in total.nn Introduction Stage – we have initial conversations to get to know you betternnn* [30m] Recruiter Screennn* [15m] Hiring Manager Intronnnnn Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partnersnnn* [Async] Take home exercisenn* [60m] Exercise walkthrough (10-15m) & System Design (45m)nn* [60m] Pairing Exercise (45m) & Infrastructure Interview (15m)nn* [45m] Cross-functional Team Collaboration Interviewnn* [60m] Resume Deep Divennnnn Final Interview Stage – we move you to our final round, where you gain a better understanding of our business and values holisticallynnn* [30m] Valuesnn* [30m] Leadership with co-founder nn* We check references and conduct your background checknnnnnPlease note – you are welcome to request additional conversations with anyone you would like to meet, but didnt get to meet during the interview process. nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Recruiter, Cloud, API and Engineer jobs that are similar:nn $42,500 $82,500/yearn nn#Benefitsn 401(k)nn Distributed teamnn Asyncnn Vision insurancenn Dental insurancenn Medical insurancenn Unlimited vacationnn Paid time offnn 4 day workweeknn 401k matchingnn Company retreatsnn Coworking budgetnn Learning budgetnn Free gym membershipnn Mental wellness budgetnn Home office budgetnn Pay in cryptonn Pseudonymousnn Profit sharingnn Equity compensationnn No whiteboard interviewnn No monitoring systemnn No politics at worknn We hire old (and young)nn nn#LocationnSan Francisco, California, United States
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