Customer Onboarding Specialist

nAt Gradle Inc. our purpose is to bring joy to software builders and value to the business professionals that use it. We are the company behind the Gradle Build Tool, which is one of the top 20 Most Popular Open Source Projects for IT, used by millions of developers, and is downloaded almost 30 million times a month. nnOur commercial product, Develocity, has set new standards in software development and is used at companies like LinkedIn, Google, Netflix, SAP, and most valuable technology and Global 1000 companies from around the world. As such, Gradle is one of the fastest-growing start-up ventures based in Silicon Valley. We achieved our Series C funding in December of 2021 and are moving into a period of rapid growth.nnGradle is one of the original remote-first organizations – we were founded back in 2008 by two engineers living on opposite sides of the world. Today, the Gradle workforce includes employees in 27 countries and 5 continents.nnEnsuring a diverse and inclusive environment where we learn from each other is important to our values and culture. We welcome all people of diverse backgrounds, experiences, abilities, and perspectives!nJob DescriptionnPlay a Critical Role in Helping Our Customers Optimize Developer ProductivitynnAs a Pre-Sales Engineer at Gradle, you will be on the front lines, working closely with our customers, prospects, and partners, guiding them on how to optimize the productivity of their engineering organization by improving the software build and testing processes. You will work with our Sales, Product Management, and Engineering teams to help customers understand and experience the value of the Develocity solution from a technical, business, and financial perspective. nWe Remove Obstacles to Your SuccessnnAt Gradle, our sales organization leverages the following to to allow you to focus on creating pipeline and driving revenue:nnn* A hardened qualification and prioritization process to ensure you are engaged with right end users at the right companiesnn* A world class product that solves a massive problem every software developer and Engineering leader faces dailynn* A standardized evaluation process that delivers immediate technical value and a hard cost ROI in just a few daysnn* A referenceable network of brand name customers and OSS partners willing to speak to new prospects about their successnnnnWho You Are And What You Will Donnn* Strong work ethic and can-do attitude.nn* Collaborate with the Sales team through MEDDICC to identify and communicate the potential application of the Develocity product in prospective customer environments.nn* Deliver inspiring and compelling software demos, solution presentations, workshops, and product trials showcasing Develocitys value.nn* Provide technical recommendations on how to orchestrate, test, optimize and understand prospective customers software builds leveraging Gradle solutionsnn* Collaborate with the Engineering team SMEs to implement specific use cases that are high-value for prospects and customers. nn* Become a trusted Developer Productivity technical advisor to prospective customers and the partner community.nn* Act as a SME to educate your Sales colleagues on relevant product knowledge.nn* Help to maintain FAQs of information learned in the field and tested through experience.nn* Keep current with the latest trends and tools in the DPE, SDLC, and DevOps landscape.nn* Communicate important customer product feedback to Product Marketing, Product Management and Engineering teams.nnnnWhat You Bringnnn* 10+ years of experience working in Pre-Sales Engineering, Solutions Engineering, Consulting, IT Architecture, Build Engineering, DevOps, or a combination of these, either selling to, or working in, enterprise environments. Practitioners are welcome and encouraged to apply. If you have domain experience and are excited about the possibility of working in a field role, we invite you to talk to us.nn* Familiarity and technical understanding of SDLC tools, SDLC supply chain observability and build tools in particular:nnnn* Build tools (Maven, Gradle, Android, Bazel, NPM, Python, etc.)nn* VCSs (Git, Subversion, etc.)nn* CI/CD tooling (Jenkins, GitLab, TeamCity, Github Action, Harness, ArgoCD, etc.)nn* Container technologies (Docker, Kubernetes, OpenShift, etc.)nn* Artifact repositories (Artifactory, Nexus, etc.)nn* SDLC Supply Chain Securitynnnn* Advanced communication and presentation skills.nn* Excellent time management skills and the ability to prioritize activities autonomously in the best interest of your Sales team.nn* A continuous learning mindset and thirst for knowledge, with a deep desire to build impactful solutions.nn* Up to 35% traveling to customer sites and eventsnnnnNice to Havennn* Hands-on experience with Develocitynn* Hands-on experience with uploading a Build Scan to scans.gradle.comnn* Scripting/SQL ExperiencennnnnCheck out DPE University. nWhat We Offernnn* Ability to work from any place in the world in a remote-first environment with flexible working hoursnn* Work on a fast-growing product with a clear vision for the futurenn* Close collaboration with an ambitious and experienced team and the opportunity to learn from them regardless of your experience levelnn* Opportunities for growth in your career and in leadership responsibilitiesnn* In-person meetings, such as our annual company offsite (where previous locations have included France, Spain, and Italy), team meetings, and onboardingsnn* Contribute to leading solutions in the new industry of Developer Productivity Engineering and work with cutting-edge DPE tools and practicesnn* Competitive salaries and equity grantsnnnnCompensationnnWe offer competitive salaries and equity grants to all team members. nnThe US salary range for this position is 225-275 OTE which reflects the target ranges for all US locations. Within this range, individual pay is determined by geographic location and additional factors including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Our recruiting team can share more information about the specific salary range for your location during the hiring process.nBenefits & Perksnnn* A focus on learning and development Gradle offers an annual L&D stipend and a monthly company-wide Learning Daynn* Home office stipend to make sure you are fully set up to work remotelynn* Generous Paid Time Offnn* Paid public holidaysnn* Volunteer Day – Giving back to the community has always been a priority at Gradle, so we offer up to 8 hours of paid work time each year for team members to give back to their local communitiesnn* (US) Competitive healthcare offerings with multiple options covered at 100% for team members only, short-term and long-term disability coverage, and employer-paid life insurance coveragennnnLocationnnn* Remote from the UK (or similar timezone)nnnnnnnWhile our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.nAbout usnnVisit our careers page to learn more about the company and see other open positions. nnWe are committed and skilled software engineers, product designers, and marketing experts who are passionate about developer productivity. We take pride in delivering products that are relied upon daily by some of the world’s leading software organizations, such as Netflix, LinkedIn, Airbnb, Spotify, Twitter, and Atlassian.nnOur team is globally distributed but deeply connected. We value our interpersonal relationships as much as we value our achievements.nnWe are a diverse and inclusive workplace where we learn from each other and together. We welcome people of different backgrounds, experiences, abilities, and perspectives.nPrivacy NoticennFor information about our collection, use, and disclosure of applicants personal information as well as applicants rights over their personal information, please see our Job Applicant Privacy Notice.nnAt this point, we hope you’re feeling excited about the job description youre reading. Even if you don’t feel that you meet every single requirement, we still encourage you to apply.nnWe’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.nnWe want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.nn nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Travel, DevOps, Marketing, Sales and Engineer jobs that are similar:nn $60,000 $105,000/yearn nn#Benefitsn 401(k)nn Distributed teamnn Asyncnn Vision insurancenn Dental insurancenn Medical insurancenn Unlimited vacationnn Paid time offnn 4 day workweeknn 401k matchingnn Company retreatsnn Coworking budgetnn Learning budgetnn Free gym membershipnn Mental wellness budgetnn Home office budgetnn Pay in cryptonn Pseudonymousnn Profit sharingnn Equity compensationnn No whiteboard interviewnn No monitoring systemnn No politics at worknn We hire old (and young)nn

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