Backend Engineer

nMID-MARKET SALES: WE BRING THE SOFTWARE. YOU BRING THE GRIT.nnAltiums mission to dominate the electronic design software industry is in full force, and our hard-driving Mid-Market Sales team is where the most intense action takes place. As part of Mid-Market Sales, youll be a key player on Altiums championship team of fast-paced, high-volume selling. With our proven sales process and disciplined Stop-at-Nothing execution, Altium has achieved double-digit revenue growth nine out of the last ten years. For high-performers who help drive it even higher, your career potential is nearly unlimited. nnYOU THRIVE ON THE INTENSITY OF HIGH-VOLUME SALESnnThe FAE Manager will lead and manage a team of Field Applications Engineers, supporting them in every way possible but also driving hard to ensure exceptional pre- and post-sales technical support that locks in long-term customer loyalty. This role requires equal amounts of technical expertise in electronics design and the kind of leadership skills that inspire the team to drive customer satisfaction and team success beyond the expected. nnKey Responsibilities:nnn* Lead, mentor, and develop a team of Field Applications Engineers that sets the industry standard for product expertise and customer supportnn* Set performance goals, conduct reviews, and provide constructive feedback that brings out the best the team has to offernn* Oversee the technical support the FAE team provides to customers during the pre-sales and post-sales processnn* Ensure the team delivers fast and effective solutions to technical issuesnn* Act as an escalation point for complex technical problems and work directly with customers as needednn* Support the sales team in technical presentations, demonstrations, and proposal preparationsnn* Work closely with marketing to provide technical insights for product positioning and messagingnn* Maintain deep knowledge of Altiums product offerings and industry trendsnn* Ensure the FAE team is continually and rigorously trained for constant expertise on our latest product features and best practicesnn* Find every every opportunity to implement process improvements that make the FAE team as efficient and effective as possiblenn* Develop and maintain documentation for technical processes and solutionsnn* Be ready to travel as required to meet with customers and support the sales teamnnnnnTHE AMBITION TO SEIZE BIG CHALLENGES, THE DISCIPLINE TO SEE THEM THROUGHnnn* Bachelors degree in Electrical Engineering, Computer Engineering, or a related field. Advanced degree preferred.nn* 7+ years of experience in electronics design or a related technical fieldnn* 3+ years of experience in a leadership or management rolenn* Strong understanding of electronics design, PCB design, and relevant software tools (e.g., Altium Designer)nn* Ability to troubleshoot complex technical issues and develop innovative solutionsnnnnnUK Benefitsnnn* Private health insurance including dental coveragenn* Pension scheme with company match up to 9% nn* nilo.health + Calm App, mental health and wellbeing support nn* Professional development supportnn* Employee referral and employee-of-the-month programsnn* 28 days’ holiday + public holidays and special leavenn* Home internet and remote working allowance nn* Flexible working arrangements available based on role and locationnn* Enhanced family and special leavenn* Corporate membership rates with national gymsnn* Free lunch, snacks, and drinks in the officenn* Electric car charging stations, free office parking, bicycle, and scooter storagennn nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Design, Marketing, Sales and Engineer jobs that are similar:nn $45,000 $80,000/yearn nn#Benefitsn 401(k)nn Distributed teamnn Asyncnn Vision insurancenn Dental insurancenn Medical insurancenn Unlimited vacationnn Paid time offnn 4 day workweeknn 401k matchingnn Company retreatsnn Coworking budgetnn Learning budgetnn Free gym membershipnn Mental wellness budgetnn Home office budgetnn Pay in cryptonn Pseudonymousnn Profit sharingnn Equity compensationnn No whiteboard interviewnn No monitoring systemnn No politics at worknn We hire old (and young)nn

Tagged as: customer support, Designer, learning, marketing