Associate Director Product Management

nCompany DescriptionnnAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.nnConversa Health is helping to fundamentally transform healthcare from reactive to proactive by partnering with health systems and other healthcare organizations who use our Automated Virtual Care & Triage platform to improve patient care and health. We have a library of programs – ranging from chronic care management to post-acute, perioperative, pre and post procedure, cancer, new parents, etc.- that guide patients on evidence-based pathways to better health outcomes. The magic that makes this work are the automated, personalized digital conversations (chats) that are designed to maximize engagement, collect valuable patient-generated health data (PGHD), analyze that data, and use it to drive positive behaviors/actions.nnBrief Overview:nnSoftware engineers at Amwell aim for developing great products and ensuring that modern software development frameworks and methods are applied pragmatically to optimal benefit. Some assumed traits of the candidate for this position:nnn* You are well into your software engineering career (7+ years experience) and enjoy working on larger, distributed software solutions and collaborating across teams on solutions.nn* Your experience and knowledge is applied daily to both hands-on technical implementation, but you also guide and influence engineering teams to improve productivity and delivery of quality softwarenn* You regularly coordinate with extended delivery partners (DevOps, infrastructure, security, etc.), and work to align shared goals into the technical platformnn* You take pride in the product features delivered by your team and enjoy defining technical approaches to solve new challenges for those featuresnnnnnCore Responsibilities:nnn* Working with other Technical platform leads to coordinate on large scale technical solutionsnn* Hands-on software development on the core platform. with participation in engineering strategy initiatives (design of new features, collaborating on tool/process investigation, etc.)nn* Mentoring and supporting engineers to improve their familiarity with the technical platform and feature developmentnn* Ensures non-functional improvements to features (security, scale, repeatability, supportability, etc.) are constantly understood and incorporated into worknn* Working with engineering peers to collaborate on capability and performance enhancementsnn* Triage, intake, and coordination of support requests into your team with internal/external stakeholdersnn* Production and preproduction troubleshooting and resolution for support incidentsnnnnnQualifications:nnn* Solid experience (7+ years) with core JavaScript/Typescript, or analogous languages.nn* 2+ years working as team lead, with a track record of mentoring engineers through all aspects of the SDLC (ideation design implementation validation post-production analysis/support)nn* Experience in infrastructure as code (IaC) patterns and deploy/management frameworks (Terraform, Cloudformation, etc.)nn* Experience and knowledge of developing on cloud platforms and the various managed services used in support of development and supportnn* Experience and knowledge of continuous integration/continuous delivery patterns, practices, and frameworks.nn* Strong working knowledge of SCM systems and patterns for code management and distributed team developmentnn* Proven experience with best practices in software development as a team sport, incorporating source management, code reviews, shared coding/style conventions (ex: linters), and dependency managementnn* Experience with containerized software development patterns (ex: Docker) and associated Continuous Integration/Deployment (CI/CD) patterns and frameworksnn* Experience with APIs, Data contracts/schemas is preferred but not requirednn* Experience with various data persistence models is preferred but not requirednn* Experience with content management patterns (partial templates, versioning, etc.) is preferred but not requirednnnnnAdditional informationnnWorking at Amwell:nnAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Were a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. nnOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.nnAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.nAmwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.nnn* Unlimited Personal Time Off (Vacation time)nn* 401K matchnn* Competitive healthcare, dental and vision insurance plansnn* Paid Parental Leave (Maternity and Paternity leave)nn* Employee Stock Purchase Programnn* Free access to Amwells Telehealth Services, SilverCloud and The Clinic by Cleveland Clinics second opinion programnn* Free Subscription to the Calm Appnn* Tuition Assistance Programnn* Pet Insurancennn nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing, Legal, Sales, Non Tech, Senior, HR, Salesforce, Developer, Cloud, Digital Nomad, Apache, Ecommerce, Software, React, JavaScript, API, Engineer and Mobile jobs that are similar:nn $70,000 $120,000/yearn
nn#Benefitsn 💰 401knn🌎 Distributed teamnn🤓 Vision insurancenn
nn#LocationnBoston, Massachusetts, United States

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