nOur mission is to give renters everywhere greater financial freedom to plan and enjoy their lives.nnOur first product eliminates cash security deposits and puts more money back in renters pockets. With over $45 billion tied up in security deposits for 110 million renters in the United States alone, its time for security deposits to officially become a thing of the past. Tying up money at one of lifes biggest and most expensive moments just isnt fair. We now also offer Renters Insurance as a part of our growing product suite.nnSo we threw out the antiquated way of doing things and built a technology-driven insurance product to help bring renting into the 21st century. With Rhino, millions of renters across the country now have the opportunity to save with our award-winning deposit insurance. Weve already saved hundreds of millions of dollars for renters and are trusted in over 2 million homes nationwide, and most importantly, were just getting started…nnAs a Partner Success Manager at Rhino, youll join a team that is transforming the future of renting. You will play a critical role in managing partners relationships and continually discovering and providing value for our partners success. nnWith an abundance of unclaimed opportunities ahead of us, youll be at the forefront of a team that grows Rhinos transformative platform to the market on a massive scale.nnIn this role, you will:nnnManage the partners relationship from onboarding forward.nnContinually discover ways to drive successful expansion with Rhino by continually engaging with partners and adding value.nnSuccessfully advocate for and grow your partners relationship with Rhino.nnHost virtual platform training sessions, live product demos, and answer platform functionality support questions with partners.nnDrive adoption, setting KPIs and delivering on success metrics for our partners.nnHelp create and improve materials and training documentation to demonstrate new product features and educational opportunities.nnIdentify and troubleshoot issues that occur, fully own the partner experience.nnPerform partner support tasks including adding users, and pulling reports.nnAssist in gathering client feedback, defining processes, and identifying best practices.nnCommunicate client insights across all relevant departments to optimize partner experience and add value across their portfolio.nnAchieve partner success metrics including adoption, portfolio penetration and growth.nnnnWere ideally seeking:nnn2+ years of experience managing client relationships, ideally at a start-up or real estate companynn2+ years experience in a sales role nnSuperb writing and communication skillsnnGreat interpersonal skills and a team playernnA burning desire to win and reach overall company goalsnnFlexibility – we are disrupting an industry so changes to traditional processes should be expectednnnnnCompetencies: nnnCustomer focus. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.nnAction Oriented. Enjoys working hard. Is action oriented and full of energy for the things he/she sees as challenging.nnLearning on the Fly. Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for clues to improvement. Experiments and will try anything to find solutions.nnExceeding Goals: Works to set the pace amongst their team by exceeding goals and setting new standards.nnnnnYou will succeed at Rhino if you are…nnn* Uncompromising in reaching your goals.nn* Organized and resourceful in providing customers with training, materials, support, and reactive/proactive outreach.nn* Interested in learning everything you can about our partners and Rhino to educate customers with tailored paths to success. nn* Tenacious about gathering feedback internally and externally. We want someone who can help improve the product and communicate effectively across multiple departments to capture customer feedback. Our product and engineering team will rely on you to help shape our product roadmap.nn* Comfortable working in tandem with our revenue team to present to partners virtually and ensure their understanding of our product, the platform, and align on best practices.nn* Looking for a startup culture – unique problem solving, open communication and transparency. We are looking for a team member that receives and gives trust, feedback, and recognition.nnnnnBase Salary Range: $77,000 – $90,000nnRhino has partnered with a number of compensation benchmarking tools to determine competitive and fair market pay bands for our size and stage. Our goal is to ensure each employee is paid equitably and competitively while also maintaining a consistent and standardized methodology.nnIndividual pay decisions are based on a number of factors including qualifications for the role, experience level and balancing internal equity relative to other Rhinos.nnBase salary is just one part of our Total Rewards Package here at Rhino. In connection with this position, we also offer:nnnCompetitive cash compensation package including base salary, performance bonus, and other financial perksnnMedical, Dental, and Vision coverage (90% employer contribution) – eligible from your start datennUnlimited PTO Policy, quarterly team recharge days focused on mental and physical wellnessnnGenerous Paid Parental Leave nnStock option plan to give our employees a direct stake in Rhinos successnnBi-annual performance reviews and ongoing professional coaching and development opportunities with external partnersnnRemote-first work culture with opportunities to collaborate as a team in personnnOpportunities to participate in ongoing diversity, inclusion and equity programming or join an ERGnn401(k), HSA, Life & Disability Insurance Coverage ($0 employee contribution for additional insurances)nnMonthly lifestyle stipend to fit your needs (meals, wellness, co-working)nnnnn  nn#Salary and compensationn No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Senior, Internship, Digital Nomad, Marketing, Sales, SaaS, Microsoft, Legal, Engineer, JavaScript, Node, Backend, API and React jobs that are similar:nn $60,000 $120,000/yearn
nn#Benefitsn 💰 401(k)nn
nn#LocationnNew York City, New York, United States

Tagged as: Account Manager, Java, Javascript, React

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