Customer Success Associate

🚀 Want to join a team of A-players in an exciting, high-growth, entrepreneurial environment?

Were a small team solving big problems in the property management industry. Bootstrapped since 2013, we’re passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.

The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimples founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market is hungry and has responded aggressively to our new direction, so were doubling down and taking the gloves off.

Customer Success Associate (CSA): The CSA is the keeper of the customer at LeadSimple. They know the ins and outs of the product and are excellent communicators. They turn problems into opportunities and leave customers feeling satisfied that they got the best possible outcome in any situation.