People Operations (HR) Manager

Were TeeTurtle, a bustling eCommerce/consumer products company that creates nerdy toys, games, apparel, and accessories. We are looking for a passionate People Operations (HR) Manager to support and oversee our People Operations team, improve processes, and to ensure TeeTurtles core values are represented at all times. This role is a full-time, exempt position and reports to the Chief of Staff.

The ideal candidate is experienced, ambitious, and highly empathetic. They are not afraid to shift between taking a 10,000 foot view and diving into the weeds. They are brilliant in all things related to benefits and payroll administration, recruiting, talent identification and training. They naturally build trust and rapport in relationships across all levels of the organization. They know how to ask the right questions, and theyre never afraid to ask too many questions. They are a motivational leader who inspires others to do their best every day, and they know how to build and uphold a diverse culture that celebrates top talent and gives all employees a sense of fulfillment and belonging.

Job Responsibilities:

• Manage People Operations strategy across all functional areas, including recruiting, retention, diversity and inclusion, performance management, and policy to meet organizational and employee needs and foster growth and scalability;
• Create and oversee the implementation of a robust talent acquisition strategy that creatively utilizes multiple recruiting resources to find top talent for even the hardest to fill roles;
• Write job descriptions by collaborating with managers, employees, and senior leadership to identify talent requirements, anticipate problem areas, and aim to reduce stress throughout the organization;
• Evaluate and improve onboarding processes to ensure new employees are warmly welcomed to TeeTurtle and set up for future success;
• Initiate training and development programs to ensure continued staff development at all levels of the organization;
• Oversee compensation analyses by utilizing industry data and make recommendations for existing and new roles to ensure equitable pay across the organization;
• Oversee benefits analysis and administration to ensure the best possible options are available to our team at the most competitive cost;
• Oversee the performance management process to ensure all employees and managers are set up for success;
• Oversee conflict resolution issues that require escalation or investigation to ensure all perspectives are heard and fairly assessed;
• Be a trusted resource to employees for difficult conversations to ensure all individuals feel safe in the workplace;
• Consult on terminations with managers and coordinate offboarding for separated employees to minimize risks and liabilities (legal and otherwise) to the organization and its employees;
• Assess and communicate on specific risks and liabilities (legal and otherwise) and make recommendations to protect the interests of the organization and its employees;
• Develop a deep knowledge of day-to-day tasks and challenges of the People Operations department and jump in to assist the team whenever necessary to reduce stress and ensure all projects and tasks are completed;
• Other duties and projects as assigned.

• Bachelors or Masters degree in Human Resources Management or related field;
• Human Resources certification (PHR/SPHR or SHRM-CP/SHRM-SCP) required;
• 5+ years of experience conducting end-to-end Human Resources management within a small- to medium-sized business environment;
• 5+ years of experience performing full-cycle recruitment for a growing organization;
• In-depth knowledge of recruiting and interviewing methods and assessments;
• Strong proficiency using job boards, social media recruitment, candidate assessments, and applicant tracking systems;
• Expert knowledge of all applicable and relevant labor laws (FLSA, ADA, EEO, NLRA, FCRA, USERRA, employment eligibility, etc.);
• Experience working in a fast-paced, ever-changing environment;
• Experience working in a diverse organization;
• Excellent oral and written communication skills;
• Excellent organizational and project management skills;
• Highest level of integrity and management of confidential information;
• Strong attention to detail.

What We Offer:

• Competitive salary and eligibility to receive an annual performance-based bonus
• Generous PTO policy to provide you flexibility and work-life balance
• 401(k) with a company match
• Defined contribution health plan that can cover the full cost of an employee-only medical plan, or be used toward other employee-only or family benefits such as medical, dental, vision, pet insurance, and so much more!
• 75% employee discount on TeeTurtle.com and UnstableGames.com
• Access to LinkedIn Learning training courses and an educational reimbursement policy*
• A creative and fast-paced work environment
• A culture of integrity, compassion, and curiosity